November 30, 2016

With the practise of medicine constantly growing more complex, doctors tackle new challenges by evolving their practices and services to meet the ever-changing and varied needs of their patients.  Over the years, the Practice Support Program has evolved as well, adapting our services to better support doctors in providing quality care to their patients—for example, introducing small group learning sessions (SGLS) in 2014 in response to feedback from divisions for flexible service offerings.

With our new 2016-17 mandate, we have further refined our services to help doctors move towards an integrated system of care by building the foundation for sustainable patient medical homes. As part of this work, we will provide quality improvement (QI) and in-practice supports directly to doctors as they work toward realizing the attributes of the patient medical home/primary care home in their practices.

To achieve this, we are committed to:

  • Support family practices to reach the attributes of the patient medical home/primary care home.
  • Ensure all services and activities are grounded in quality improvement methodology.
  • Provide a menu of targeted practice supports tied to GPSC’s broader strategic direction.

Our refreshed suite of services will help enable practices to transition smoothly to the new model of care. These services will consist of learning modules, small group learning sessions, and support from the practice support network.

We have identified three areas of priority:

  • To develop and test a series of patient medical home assessment tools and processes which support QI activities at the practice level.
  • To develop, deliver, and maintain QI-focused SGLS and EMR-enabled module content.
  • To train and upskill the practice support network (regional support team coordinators and peer mentors) to meet the evolving needs of physicians.

If you’re interested in learning more about the PSP’s new direction, QI-focused SGLS, or development of the patient medical home assessment tools, please contact your local RST.