Having a solid foundation in place, including a passionate and cohesive CSC and a strong relationship with the health authority, was key to the Kootenay Boundary Division becoming a proof-of-concept community for the patient medical home model. The Division also had team-based care experience under its belt after piloting a program that had social workers working with GPs. But that was just the beginning. The CSC then engaged extensively with physicians, senior health authority staff, and local community leaders around proposals to expand teams. 

Read the full story on the Divisions of Family Practice website.