PSP's data-informed in-practice supports help doctors use data to build quality improvement capacity in their practices.

With guidance and education from PSP’s regional support team members and peer mentors, doctors can:

  • Inform practice improvements.
  • Streamline patient care.
  • Improve workflow efficiency.
  • Incorporate team-based care.
  • Balance workload.
  • Inform and plan proactive care.

These supports enable doctors to undertake quality improvement activities using data from their EMRs and other sources to help realize their practices as patient medical homes, to participate in primary care networks, and to work in teams.

Physicians and practice team members may be eligible to receive CME credits and compensation for using PSP’s data-based supports.

Contact a PSP Regional Support Team to learn more or to get started with any of the following PSP data-based supports.

EMR Optimization

Group sessions
Enable doctors and MOAs who use the same EMR to support each other to provide data-informed care. Sessions focus on EMR workflow, functionality, panel management, and quality improvement.

EMR-based Tools
Help doctors simplify clinical and practice workflows. These tools are available in Intrahealth Profile, Telus Med-Access, Wolf, Oscar, Osler, and AIHS-MOIS, and can be used in the Phases of Panel Management.

EMR Functionality Assessment
Helps doctors understand how making the best use of their EMR can improve office efficiency and clinical practice.

Phases of Panel Management

The Phases of Panel Management is a systematic approach to using accurate panel information to best serve patients.
Knowing your panel helps manage chronic and preventative care needs for patients who are confirmed (attached) with a practice team.

GPs can:

  • Easily track billings.
  • Improve efficiency of practice workflows.
  • Identify and clarify roles and responsibilities of practice teams.
  • Have better work-life balance.
  • Improve communications and relationships with patients. 

It is estimated that this work may take up to 12 months with 25 hours of dedicated time. However, time frames may vary depending on EMR, identified support needs of the clinic, or additional educational activities.

GPSC Panel Management Workbook

The workbook is a step-by-step guide that helps doctors make the most of their time by proactively managing their panels.

This can help doctors and their practice teams to:

  • Quickly access clear panel information.
  • Improve approaches to care.
  • Identify and respond to care gaps.

GPs can receive three Mainpro+ credits per hour for up to 25 hours (maximum 75 MainPro+ credits) for completing the GPSC Panel Management Workbook, which is certified by the Canadian College of Family Physicians.

Once completed, the workbook can serve as a clinic manual for current and future team members.

Doctors can also submit a copy of their completed workbook to receive the GPSC Panel Development Incentive. Valued at $6,000, this incentive compensates eligible physicians for their upfront time and effort to understand and use their EMR data.

Download the GPSC Panel Management Workbook

*Before entering data into the workbook, please save the PDF workbook to your computer. Editing the workbook in a web browser may result in loss of data. Your computer may need Adobe Acrobat Reader.

GPSC PMH Assessment

The GPSC PMH Assessment is an electronic self-assessment that is designed to:

  • Help family doctors reflect on how their practices are incorporating aspects of the patient medical home.
  • Gather information that will inform the transition to an integrated system of care at a community and provincial level.

The self-assessment takes approximately 30 minutes to complete, and family doctors will receive a short summary report immediately upon completion.

Compensation is available for completing the assessment, and accreditation is available for doctors who engage with PSP to work on practice improvements based on their results from the assessment.

Patient Experience Tool

The GPSC Patient Experience Tool is a physician-driven, tablet-based tool that collects patients’ perspectives on their visits and interactions in a family practice.

The survey results provide clinics with actionable, topic-specific data about their patients’ experience, which can then be used to inform practice improvements. The survey comprises a short set of core questions, after which clinics can select and add questions from a provincially-developed question bank to inform specific needs and interests.

Compensation and certification are available to physicians and clinic staff for time spent on patient experience activities.