“At our Garden Park clinic, we’re always looking for ways to optimize how we work and support our patients,” says Dr Presley Moodley, one of the Abbotsford practice’s four family doctors, who are supported by a team of eight part- and full-time medical office assistants (MOAs). “As part of the Abbotsford Division of Family Practice’s A GP for Me steering committee, I learned about the Advanced Medical Office Assistant (AMOA) program at University of the Fraser Valley and thought it offered a great opportunity to benefit everyone at the clinic.”

University of the Fraser Valley developed the program to enhance practice capacity and patient experience by providing MOAs with training and tools to expand the scope of their jobs. In recognition of the value it could offer local practices, the program’s creation was fast-tracked, going from concept to operation in just nine months. Garden Park MOA Kristin Candy was one of the first to participate, taking classes evenings and weekends during the eight-month program.

Read the full story on the Divisions of Family Practice website.